97.9% Of Online Surveys FAIL Without These 4 Elements [Infographic]

By Geoff Bennetto Published Wed, March 30, 2016

In this post, you're going to learn the four key elements you need to have on your surveys.

Without them, you have a 97.9% chance of failing.

Surveys are a vital part of the delight stage of the inbound marketing methodology and for good reason...

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Topics: Data & Analytics, General Marketing, Infographics, Customer Service, Surveys

75 Inspiring Customer Service Quotes to Live By [Infographic]

By Casey Cleary Published Thu, July 16, 2015

Any successful business should pride themselves in providing exceptional customer service. Delighting customers keeps them loyal and willing to share their great experiences to others. What does your customer service say about your brand?

​The Customer Service Training Tips infographic below has 75 inspiring and insightful customer service quotes from some of the world's most influential people who know a thing or two about making their customers happy. Take this knowledge and use it to strengthen your customer service strategy. The results will speak for themselves - right from the mouths of your customers. 

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Topics: Infographics, Customer Service